Privacy Policy

WEBSITE PRIVACY POLICY

  1. COMMITMENT TO YOUR PRIVACY
    • Welcome to imperative-policies.co.za (“Website”), owned and operated by Imperative Policies (Pty) Ltd (“Imperative Policies”). Imperative Policies is committed to protecting the privacy of the user of the Website. Imperative Policies values the trust of its subscribers and all others who work with it and Imperative Policies recognises that maintaining your trust requires transparency and accountability in how Imperative Policies handles your Personal Information. This privacy policy (“Policy”) is incorporated into and is subject to Imperative Policies standard terms and conditions and the general terms relating to the use of the Website.
    • In performing Imperative Policies services in the ordinary course of business, Imperative Policies may collect, use and disclose Personal Information. Anyone from whom Imperative Policies collects such information can expect that it will be appropriately and lawfully protected and that any use of or other dealing with this information is subject to consent, where this is required by law. This is in line with the general privacy practices of Imperative Policies.
    • This Policy sets out how Imperative Policies collects, uses, discloses, and safeguards the Personal Information it processes in the course of its business.
  2. DEFINITIONS
    • In this Policy, in addition to the other terms that have been defined in the body of the Policy, Imperative Policies makes use of the following terms:
      • “Personal Information” means all information which may be considered to be personal in nature or information about an identifiable natural and/or existing juristic person (where applicable) in terms of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA“), the Consumer Protection Act 68 of 2008 (“CPA“) and the Protection of Personal Information Act 4 of 2013 (“POPIA”); and
      • “User, you, your or yourself” refers to any person who makes use of the Website for any purposes
        whatsoever, whether or not such use is free of charge or paid for.
    • In addition, unless the contrary is specified, terms that are used in the Policy that are specifically defined in POPIA, are given the meanings ascribed to them in POPIA.
  3. WHAT WE COLLECT

Imperative Policies may collect Personal Information in conducting its ordinary business operations, including through the use of its Website. In processing such Personal Information, Imperative Policies at all times ensures that (i) it complies with the provisions of POPIA and (ii) such Personal Information is used for legitimate business purposes.

  1. OBTAINING CONSENT

Imperative Policies does not, except where otherwise permitted by law, collect, use or disclose your Personal Information without your consent.

  1. USE AND DISCLOSURE OF PERSONAL INFORMATION
    • Imperative Policies operates its Website, and conducts its business in general, in accordance with South African legislation. Imperative Policies considers it imperative to protect the privacy interests of data subjects (natural as well as juristic persons). 
  • In the event that Imperative Policies sends Personal Information outside of South Africa (including if such information is hosted offshore), Imperative Policies will ensure that it takes all reasonable steps to ensure that it complies with all applicable laws in this regard, including POPIA.
  1. RETENTION OF PERSONAL INFORMATION

All Personal Information retained on Imperative Policies database, including such information obtained through the use of the Website, is in accordance with the retention provisions set out in the applicable laws and regulations of South Africa, including those set out in POPIA.

  1. YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION
    • It is important to note that you have rights in relation to your Personal Information.
    • You have the right to contact Imperative Policies at any time to ask Imperative Policies to:
      • confirm that it holds your Personal Information (at no charge);
      • Object to the processing of your Personal Information (at no charge), this will be reviewed and the outcome of this will be communicated with you;
      • Correct of delete your Personal Information (at no charge), this will be reviewed and the outcome of this will be communicated with you;
      • provide you access to any records containing your Personal Information or a description of the Personal Information that Imperative Policies hold about you (subject to payment of a prescribed fee); and / or
      • confirm the identity or categories of third parties who have had, or currently have, access to your Personal Information (also subject to payment of a prescribed fee).
    • Imperative Policies can be contact writing an email to info@imperative-policies.com or calling us on 011 219 5039 extension 6218
    • When you make a request regarding your Personal Information, Imperative Policies will take reasonable steps to confirm your identity.
    • There may be times when Imperative Policies cannot grant access to your Personal Information, including where granting you access would (i) interfere with the privacy of others, or (ii) result in a breach of confidentiality. Imperative Policies will always provide you with reasons if this is the case.
    • If you are of the view that any Personal Information that Imperative Policies holds about you is incorrect in any way, including that it is inaccurate, irrelevant, outdated, incomplete or misleading, you are allowed to ask Imperative Policies to correct it. If you believe that any Personal Information that Imperative Policies holds about you is excessive or has been unlawfully obtained, you can ask Imperative Policies to destroy or delete it. You may do the same if you think that Imperative Policies has retained if for longer than necessary, given the purpose. Imperative Policies will do so unless there are good grounds not to (such as that Imperative Policies is required to hold it for a period prescribed by any applicable legislation).
    • It is important, however, to understand that if you withdraw your consent for Imperative Policies to use some of your Personal Information, it may affect the quality and level of service that Imperative Policies can provide to you. 
  1. SECURITY
    • Imperative Policies has adopted a security model to protect your Personal Information that complies with generally accepted information security practices and procedures. As part of Imperative Policies’s security systems, Imperative Policies has implemented fire-wall technology, password controls, encryption processes and antivirus software. This is in addition to the physical security measures adopted by Imperative Policies to ensure that it takes all appropriate, reasonable technical and Imperative Policies’s measures to prevent (i) loss of, damage to, or unauthorised destruction of Personal Information, and (ii) unlawful access to or processing of Personal Information. Imperative Policies has a stringent security policy in place that every officer, employer and supplier of Imperative Policies must adhere to.
    • Imperative Policies confirms that it takes all reasonable measures to:
      • identify all reasonably foreseeable internal and external risks to any Personal Information in its possession or under its control;
      • establish and maintain appropriate safeguards against any risks that are identified by Imperative Policies;
      • regularly verify that these safeguards are effectively implemented by or on behalf of Imperative Policies; and
      • ensure that such safeguards are continually updated in response to new risks or deficiencies in previously implemented safeguards.
  1. COOKIES
    • The Website uses cookies in a limited way.
    • Cookies are small files containing information that a Website uses to track a visit by a user. Imperative Policies uses session cookies to better understand how the Website is used by users to improve the performance of the Website for users, particularly the way search pages are delivered. Imperative Policies has installed settings on the Website to ensure that session cookies do not remain on your computer at the end of your visit to the Website and cannot be used to obtain any personally identifiable details.
  • THIRD-PARTY WEBSITES

10.1 Third-Party Intellectual Property Rights

  • This website may include content, materials, trademarks, logos, and other intellectual property owned by third parties, which are protected under applicable South African law, including the Copyright Act 98 of 1978 and the Trademarks Act 194 of 1993.
  • All rights in such content remain vested in the respective owners. Nothing on this website should be construed as granting any licence or right to use any third-party intellectual property without prior written consent from the relevant rights holder.
  • Any reference to third-party products, services, or brands is for informational purposes only and does not constitute endorsement, affiliation, or sponsorship unless expressly stated.
  • External Links Disclaimer
    • This website may contain links to external websites or resources operated by third parties. These links are
      provided solely for convenience and informational purposes.
    • We do not control, endorse, or accept responsibility for:
  • The content, accuracy, or availability of external websites;
  • The security of third-party platforms; or
  • Any products, services, or information offered by third parties.

Access to external websites is entirely at your own risk.

  • Adherence of POPIA by Third Party websites

10.3.1    While we take reasonable steps to ensure that this website complies with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), we cannot guarantee that third-party websites or services linked from this website adhere to the same data protection standards.

10.3.2    When you navigate to external websites:

  • You may be subject to different privacy policies and data processing practices;
  • Third parties may collect, process, and store your personal information independently of us; and
  • We have no control over how your personal information is handled by those third parties.

10.3.3    We encourage users to review the privacy policies and data protection practices of any third-party websites before providing personal information.

  • Limitation of Liability
    • To the fullest extent permitted by South African law, we shall not be liable for any loss or damage
      (whether direct, indirect, or consequential) arising from:
  • The use of or reliance on third-party content;
  • Access to or use of external websites; or
  • The processing of personal information by third-party websites. 
  • UPDATING OF THE PRIVACY POLICY

Imperative Policies, in its sole discretion, reserves the right to update, modify or amend this Policy from time to time with or without notice. You therefore agree and undertake to review the Policy whenever you visit the Website. Save as expressly provided to the contrary in this Policy, any amended version of the Policy shall supersede and replace all previous versions thereof.

  • GOVERNING LAW

This notice is governed by the laws of the Republic of South Africa. Any disputes arising from or in connection with this notice shall be subject to the jurisdiction of the South African courts. 

  • CONTACT INFORMATION

Questions, concerns or complaints related to this Policy or Imperative Policies treatment of Personal Information should be directed to the following email address info@imperative-policies.co.za